Troubleshooting for Error Messages: Instagram could not post my image, because my image is not available Answer:
The error message: „Your image could not be posted” can be caused by multiple reasons. For example:
Image formatPlease note that Instagram only supports ".jpg" or ".png" ...
Connecting Social Networks: How do I connect Blog2Social with Facebook groups? Answer:
Important Information Regarding Facebook Groups
Unfortunately, Facebook decided to shut down the Facebook Groups API interface on April 22, 2024. This means that all third-party tools ...
Installation: Why are Heartbeats important for WordPress and Blog2Social? Answer:
You can deactivate or regulate Heartbeats with various plugins. However, disabling Heartbeats prevents the background tasks of WordPress and Blog2Social from running properly. Therefore, we ...
Billing, Payments and Refunds: Where can I enter my VAT Identification Number (VAT ID)? Answer:
You can enter your VAT ID during checkout when purchasing Blog2Social.
The VAT ID field is located on the booking/checkout page in the “Business Purchase” section. ...
Billing, Payments and Refunds: How can I request a refund for my license? Answer:
In general, you are entitled to a refund if you request the return within the first 30 days after the purchase date and meet certain ...
Billing, Payments and Refunds: What conditions must be met for a refund? Answer:
To be eligible for a refund, the following conditions must be met:
The request must be made within 30 days of the purchase date.
The license must ...
Billing, Payments and Refunds: How long does it take until I receive my refund? Answer:
After your refund request has been approved, it usually takes 5-10 business days for the refund to be credited to your original payment method.
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Billing, Payments and Refunds: What happens if my refund is declined? Answer:
If your refund is declined, we will let you know the reasons why. In most cases, this is because the refund conditions have not been ...
Billing, Payments and Refunds: Are the refunds complete or are there any fees? Answer:
Refunds are usually complete within 30 days of purchase. However, processing fees of €15 / $15 may apply in certain cases. You can find detailed ...
Contracting and Licensing: Where can I find videos that explain Blog2Social features? Answer:
For demonstrations, here is a list of our latest videos explaining the features of Blog2Social:Blog2Social Videos on YouTube
On our blog, you will find many useful ...