Author: Jens Wirdenius

Jens Wirdenius is the editor-in-chief and co-founder of marketing blog Veloce International and editor-in-chief of Millennium Journal. He is a social media and marketing nut, sharing his passion for business and online marketing in his articles.

How to Use Social Media for Customer Service

Customer service plays a central role in all businesses. Businesses are driven by customers, and when there are customers, there’s a need for customer service. But with the digitization and the increased usage of social media, the way brands work with customer service is changing. Today, more people than ever are using social media. This […]

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